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Home Appliance After-Sales Dispatch Platform
Automatically match repair work orders with service outlets.
Project Background
Repair requests are registered via phone, and dispatch is manually assigned based on service locations.
Solutions
Match outlets by region and skill for automatic work order routing.
Deliverables
- Repair Registration
- Branch Matching
- Completion Follow-up
Project Results
Reduce manual judgment in the dispatch step.
The results above are based on actual project delivery outcomes. Specific performance depends on business fundamentals and does not constitute a guarantee for other projects.